We understand that making the call to get information about addiction treatment can be a daunting process – for many reasons. Making the decision to accept help for a substance use disorder (SUD), or to find help for a loved one, is a brave step and we are here to assist you along the way.
In Admissions we treat every person individually…
The admissions process is personalized for each prospective client. We are available to just talk, if that’s all you want to do. We can discuss your rehab options, both inpatient and outpatient, as well as insurance issues. And we often start a conversation with the words, ‘Tell me what’s going on.’ It gets the dialogue started… Sanford Admissions Specialists
Here is what you can expect when you call Admissions:
I. We’ll give you information about our programs and answer any questions you might have.
You will be speaking to one of our admissions specialists (not an impersonal call center). Sanford provides Residential, Outpatient, and Virtual Programs. We address substance use disorders (SUDs) as well as dual diagnosis. “Dual diagnosis” means you have other behavioral health concerns, such as anxiety or depression, together with an SUD.
We are located in the historic Heritage Hill district of Grand Rapids, Michigan. We are here to help you arrive safely from wherever you hail. And we would be happy to schedule a tour (if regulations allow) of Sanford House at Cherry Street for Women or Sanford House at John Street for Men, so you can get acquainted with our residential programs in person.
Our state of the art Sanford Outpatient Center may also be an option for those who are able to attend the outpatient program while living at home. The Sanford Outpatient Center schedule is geared toward those who are attending school, have work commitments or childcare concerns.
Some of our program highlights include:
High quality nutrition provided by our personal chef
Master’s level therapists and evidence-based practices
Physical wellness coaching and training
Weekly excursions outside of the property to assist in developing healthy pastimes
On-site medical care to assist with any ongoing needs
Treatment in an intentionally non-institutionalized setting
Personalized aftercare to help you create a plan for success post treatment
II. We will talk about your options for addiction treatment:
Our Inpatient, or Residential Program allows our clients to spend time in a safe setting away from emotional triggers and the temptation to use. It also provides uninterrupted focus on addiction education and treatment.
Our Day Program and Intensive Outpatient Program (IOP) are designed for those who are balancing sobriety and everyday life. They also assist alumnae in their transition out of residential treatment. The goal of outpatient treatment is to help clients strengthen their ability to handle events and interactions, healthily manage cravings, and offer insight from peers in early recovery.
III. We talk about what a “typical” day in treatment looks like…
Our programs are small in size. Only 10 beds at Sanford House at Cherry Street for Women and 20 beds at John Street for Men. Outpatient classes hold a maximum of 10 people, including facilitator. Because of this, we are able to provide an extremely high level of care. We also manage your individual treatment plan to fit specific needs.
IV. And verify your insurance benefits for you…
We will verify your insurance benefits in order to provide you with specific out-of-pocket costs, prior to your admission. This way, there are no surprise bills. We participate with most private insurance. And insurance should cover most, if not all, of your treatment costs. We also participate on an out-of-network basis with a wide variety of providers.
V. We schedule your admission…
We’re here to schedule your admission and coordinate any detox needs you may have. We will also provide you with a packing list, so you know what to bring to treatment. If detox is your first stop, we can help you coordinate.
Tips from Admissions Counselors:
A few things to keep in mind on the day of your admission. The address for the Women’s facility is: 540 Cherry St SE, Grand Rapids, MI 49503. Come up the ramp to the back door and the House Manager’s office is the first door on the right (can’t miss it). We will be waiting for you – bring your suitcase.
The Men’s facility is at 221 John St, Grand Rapids, MI 49503. Come to the front door and the House Manager’s office is to the right (can’t miss that either). Bring your belongings with you.
We do not have space for client parking, so someone will need to drop you off, or have made arrangements with us to pick you up.
You can pay any out-of-pocket costs with a debit or credit card, check, cash or money order. If you pay with a debit or credit card, it is subject to a 3% processing fee.
Welcome to Sanford Addiction Treatment Centers!
Welcome to Sanford Addiction Treatment Centers! We will meet you at the house or outpatient facility for your scheduled admission. During the admission process, we will complete your paperwork, collect your payment and get you settled in your room (and introduce you to your roommate).
This is where your addiction treatment and your new life begins…