Demystifying Admissions to Treatment

admissions to Cherry Street

Nothing to fear – the beautiful entrance hall – Sanford House at Cherry Street for Women


At Sanford Behavioral Health, we understand that making the call to a treatment center can be a daunting process, for many reasons. Making the decision to seek help for a substance use disorder (SUD), eating disorder or mental health condition – or to find help for a loved one, is a brave first step. We are here to assist you along the way. Our goal is to demystify admissions to treatment, and to make the process as simple as possible.


We treat each individual personally. Admissions specialists are available to answer questions or just talk, if that’s all you want to do. We can discuss your treatment options, both inpatient and outpatient, as well as insurance issues. And we often start a conversation with the words, “Tell me what’s going on.” It gets the dialogue started.


Integrated Programs

  • Addiction and Co-Occurring Disorders Treatment
  • Eating Disorders Treatment
  • Mental Health Treatment
  • Detox, Residential, Partial Hospitalization (PHP), Intensive Outpatient (IOP), Group/Individual/Family Therapy
  • In-Patient and Virtual Options


What to Expect When you Call Admissions:

We’ll give you information about our programs and answer any questions you might have. You will be speaking to one of our admissions specialists (not an impersonal call center). Sanford provides residential, outpatient, and virtual/telehealth programs. Sanford programs function from a philosophy of “real life recovery”. Our intention is to provide flexible options and support each person’s professional, family, social, recreational, and spiritual life.


We are located in the greater Grand Rapids, Michigan area with many of our facilities in downtown Grand Rapids. We are here to help you arrive safely from wherever you hail. And we would be happy to schedule a tour of an appropriate Sanford facility, so you can get acquainted with our programs in person.


Our residential facilities are gender-responsive, lovingly restored historic homes.  Sanford Outpatient Center may also be an option for those who are able to attend outpatient programs while living at home. The Sanford Outpatient Center schedule is geared toward those who are attending school, have work commitments or childcare concerns. And Sanford’s telehealth programs provide the same evidence-based practice models, from the safety and convenience of home.



Artwork and soothing colors at the Sanford Detox Treatment Center

Sanford West Behavioral Health Campus is our newest facility located just 12 minutes from downtown Grand Rapids, in Marne Michigan. Sanford West is positioned to treat high acuity patients with an integrated approach to addiction and co-occurring disorders, eating disorders, mental health and medical conditions. All our programs are backed by a multi-disciplinary team of medical and clinical professionals.


Programs and Services:

Master’s level therapists and above with evidence-based practices

Physical wellness coaching and training

High quality nutrition provided by our personal chef

Healthy excursions to assist in developing passionate pastimes

On-site medical management

Treatment in an intentionally non-institutionalized setting

Family-based treatment

Personalized aftercare to help you create a plan for success post treatment


In Admissions, we will talk about your options for treatment, and what a “typical day” will look like.

  • Detox Treatment
  • Addiction Treatment
    • Residential
    • Partial Hospitalization (PHP)
    • Intensive Outpatient (IOP)
    • Outpatient Therapy
    • Virtual
  • Eating Disorders Treatment
    • PHP
    • IOP
    • Outpatient
  • Co-Occurring Mental Health Treatment


admitted to outpatient group room

The large group room at Sanford Outpatient Center


We will verify your insurance benefits in order to provide you with specific out-of-pocket costs, prior to your admission. This way, there are no surprise bills. We work with most insurance providers, both in-network and out-of-network. This includes Aetna, ASR, Beacon, BCBS, BCN, CIGNA, Cofinity, HAP, First Health, Humana, Magellan, McLaren, Molina, Physicians Health Plan, and United Health Care.


Finally, we will schedule your admission and if detox is your first step, we will coordinate. We will also provide you with a packing list, so you know what to bring to treatment.


Welcome to Sanford Behavioral Health!

Welcome to Sanford! We will meet you for your scheduled admission. And during the admission process, we will complete your paperwork, collect your payment and get you settled in your room (and introduce you to your roommate if appropriate).



Sanford Behavioral Health is a residential and outpatient facility located in Grand Rapids, Michigan. Sanford offers excellence in evidence-based practice models in a home-like, restorative setting. Our clinicians, supported by our medical team, focus on resolving the underlying issues that often cause substance use, such as trauma, unhealthy relationships, co-occurring disorders and isolation. Programs include both in-person and telehealth: residential, day programs, intensive outpatient, outpatient, medication-assisted treatment (MAT), education and relapse prevention classes, one-on-one and family therapy, and alumni and family support groups. At Sanford, we want to inspire you to find your inner grit, rekindle your interests and engage your passion.