Insurance and Payment

Our goal, is to make the administrative aspects of going to treatment seamless. We will work with you to determine your best options. Whether you are private paying or utilizing regular insurance benefits. We work with most insurance providers to determine what is covered by your policy.

One of the most complicated parts of entering treatment can be understanding financing coverage. Because of this, our team of admissions professionals works with your insurance providers. They will verify the benefits available to you under your policy. We can also assist you in identifying financing options. We do not want the process for financing your stay at Sanford House to be a daunting experience. It is important to view alcohol or other drug addiction treatment as an investment. 

Verifying Your Benefits

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When you call us, our admissions team begins the process by gathering information and explaining our programs. This first level of information will help you to understand your options. And it will help us determine your best level of care. If you are calling for a loved one, we gather as much information as we can from you. At this time we will also conduct pre-screening, to determine detox requirements and timing and schedule for arrival at Sanford House. The schedule is dependent upon availability of beds and space in our Outpatient Programs.

Insurance coverage for addiction treatment is a complex and changeable system, so it is valuable to have someone experienced work on your behalf. Sanford House provides a turnkey solution to your needs – including helping you find another treatment center if a stay at Sanford House is not appropriate.

During your first phone call we begin to build a medical record; help arrange transportation, and book travel or secure pick-up. If you are preparing for an intervention, we will work together with the interventionist to streamline the process of getting your loved one into treatment.

Arriving at Sanford

When you arrive at either Cherry Street for women, or John Street for men you will start out at admissions. You will meet with our admissions director, who will explain the basic operations of the treatment center, give you a tour and assign your room and bed. Your bags will be inspected and you will be given a drug and alcohol screening. Afterwards, you will meet with a therapist for an assessment. The therapist will determine the complete range of issues you are facing and begin to establish your individualized program. All the information you provide is confidential and received without judgment.

You will be assigned your individual counselor within the first few days of treatment. Attention is given to matching the client and therapist, based on personality, drug of choice, age, co-occurring disorders and other defining characteristics.



We have worked with the following insurance providers and more. If you have questions about one of our accepted insurance providers: BlueCross BlueShield, Aetna, Cigna, United Health Care, McLaren, Magellan Health Services, Health Alliance Plan (HAP), Humana, ASR health benefits, One Beacon, First Health, or if you need more information call 844.776.9651